Features built for real business outcomes
Not a list of checkboxes โ a tightly integrated platform where every feature works together to automate, engage, and grow your business on WhatsApp.
Try all features freeBuild any conversation, without code
Our drag-and-drop editor lets you design sophisticated WhatsApp automations visually. Add message nodes, condition branches, delay timers, API call nodes, CRM update nodes, and more. Preview every path your customer might take before going live.
- Drag-and-drop canvas
- Conditional branching (if/else)
- Loop & fallback handling
- Live preview mode
- Version history & rollback
- Shareable flow templates
Visual Flow Builder
Reach thousands โ personally
Send personalised WhatsApp broadcasts to segmented contact lists at the exact right moment. Template approval is built in. Schedule campaigns, A/B test messages, and see real-time open, click, and conversion data in your dashboard.
- MT (Marketing Template) support
- Dynamic personalisation variables
- Audience segmentation
- Schedule & time-zone aware send
- A/B message testing
- Conversion tracking
Broadcast Campaigns
Know every contact, deeply
Every contact gets a rich profile with conversation history, tags, custom fields, and segment membership. Sync bidirectionally with HubSpot, Salesforce, Zoho, and more. Create smart lists that auto-update as contacts meet new criteria.
- 360ยฐ contact timeline
- Custom fields & tags
- Smart list segmentation
- CRM bi-directional sync
- Bulk import & export (CSV)
- Duplicate detection & merge
Smart CRM
Smart enough to handle it, good enough to trust
Train Flowziac AI on your FAQs, product catalog, and policies. It intelligently interprets intent and crafts on-brand, accurate replies โ and escalates to a human when it's unsure. The more it learns, the better it gets.
- Custom knowledge base training
- Intent classification
- Sentiment detection
- Seamless human handoff
- Confidence threshold controls
- Multi-language AI responses
AI-Powered Replies
Data that drives decisions
Track every metric that matters: message delivery rates, response times, bot containment, agent performance, funnel conversion, and revenue attribution. Set up custom dashboards and schedule automated reports for your team.
- Real-time delivery metrics
- Bot vs. agent performance
- Revenue attribution
- Custom dashboard builder
- Scheduled email reports
- Data export (CSV, JSON)
Deep Analytics
Built for regulated industries
Your data is protected with end-to-end encryption, SOC 2 Type II compliance, and GDPR-ready infrastructure. Role-based access control ensures the right people see the right data. Every action is logged in a tamper-proof audit trail.
- End-to-end encryption
- SOC 2 Type II
- GDPR compliance tools
- Role-based access control
- Full audit logs
- 99.9% uptime SLA
Enterprise Security
Ready to see all features in action?
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